Although our presses run 24 hours a day, our customer service representatives are available from 8:30 AM to 4:30 PM EST.  Also, don't hesitate to e-mail us anytime at support@wavelinedirect.com or order online at your convenience.

Your must login or register with Waveline Direct to view our pricing guide.  This process only takes three minutes and it's free to become a user.  If you are new to Waveline Direct register as a new user.  Within the next 24 hours, usually less, you will receive confirmation that you have been accepted as a new user and you will have access to all of our pricing.

Waveline Direct is a trade printer and in order to protect the integrity of our title and our customers, we must be certain that those we are giving access to our pricing guide are not end-users.

E-mail us on the custom quote page or call us at 800.257.8830.



You have three options:

• Follow our easy online order system after logging in

• Call us at 800.257.8830 and speak with one of our customer service representatives

• If you have a catalog, fill out our easy, three step order form on the last page of the catalog and fax your order form to 717.795.8836

“When do you need it?” We will do our best to work with you to get your job out as soon as possible.

All files should be CMYK.

*All Illustrator, Corel and Freehand files must be exported and saved as EPS files and brought into either a quark, InDesign or a PageMaker document.
**Photoshop files should be a minimum of 300 dpi at 1 to 1.



We recommend that all images used are at 300 dpi to eliminate the possibility of blurry and pixilated images.



No, please be sure to eliminate crop marks.



Please allow for a .125” margin from the final trim size to eliminate the risk of cutting off any images or text.



All scans should be a hi-res of at least 300 dpi at 1 to 1.



All screen and printer fonts should be included if you choose NOT to outline your fonts. Also, font sizes less than 8 pt. are not recommended.



Please be sure that the front and back side of your graphic files have the same orientation.



Please only use a multiple page document if you are submitting a booklet or catalog project.  Remember page one should be the front cover and page two should be the inside front cover.  Page counts need to be expressed in multiples of four.  Each page should be built to the final trim size including bleed to eliminate any chance for cutting into your printed piece.



We require .125” on all sides.



Before uploading your files to the FTP site, you must have an assigned job number.  Call one of our customer service representatives today at 800.257.8830 or e-mail us at support@wavelinedirect.com for instructions on file upload or questions regarding your order.



Your job will be printed at a 175 line screen.
 


You have the option of an e-mailed PDF proof at no extra charge or you can request a hard copy, digital Epson proof (additional cost only in some circumstances).  PDF proof are a great time saving tool if your job needs to be rushed.

Full payment is due with your order.

Shipping is FREE! We ship to any commercial location in the continental United States, to one location, by UPS ground or common carrier.



Blind shipping means that we will ship your order directly to your customer in YOUR name.



Yes! Just make sure to specify this on your order form or to your customer service representative.



Yes!  If you need to get your direct mail piece into the hands of your customers quickly, this is a cost efficient and effective way to reach your customers.  Call 800.257.8830 and speak with one of our representative's about your different options today.



Absolutely not!



Standard folding is included!



Call us at 800.257.8830 or email us at support@wavelinedirect.com and we will get back to you as quickly as we can!